My experience with TrueStreet

[Grape]

i've said it a million times, i feel for the shops out there. 2373423734 kids get elbows deep in a project they fucked up, and expect a shop to make it perfect, with hidden underlying issues.

[TrueStreetMotorSports.com]

To fix the problem it would have costed the shop nothing more then paying the tech to drop the trans which a good tech should be able to do in a hour & have it back together in 3 hours tops

Butttttt we found a issue with the motor....... did not get to the transmission we stop at a clear problem that was major. If there was a problem with the trans we would of found it when the motor was being removed

[dville_gt]

i've said it a million times, i feel for the shops out there. 2373423734 kids get elbows deep in a project they fucked up, and expect a shop to make it perfect, with hidden underlying issues.

on that note, when are you going to make my suspension right?

[TrueStreetMotorSports.com]

I'm surprised, you'd think you would be in the black after this score.


I know that's not what you meant

you think? did you even look at the invoice that was posted? Did you see parts on there? Do you think a small shop make any money on parts?

[Aceman85turbo]

you think? did you even look at the invoice that was posted? Did you see parts on there? Do you think a small shop make any money on parts?

dont bullshit a bullshitter, you have 3k in profit on that car.

[SEB]

Butttttt we found a issue with the motor....... did not get to the transmission we stop at a clear problem that was major. If there was a problem with the trans we would of found it when the motor was being removed

Ok so he has a new motor?

TJ said they replaced the Dowl Pins & motor runs great now.

I think at this point with this being a Civil Matter the thread needs to be locked

[TrueStreetMotorSports.com]

This is sad, we offered to help, found a problem we had nothing to do with, customer 4 months later takes car to another shop finds another problem that is said to be our fault, So tell me this guys and girls. If you find a clear problem that is going to cause serious damage and the car needs to come apart asap. would you continue to disable the car at that point when you know its need to come once customer gives the ok?

to be very clear, we found a problem, we did not misdiagnose, could there be another problem? Sure but we had a serious motor issue and we stoped there

[TrueStreetMotorSports.com]

dont bullshit a bullshitter, you have 3k in profit on that car.

yep...... a shop has many cost, profits are slim i can assure you

[SEB]

This is sad, we offered to help, found a problem we had nothing to do with, customer 4 months later takes car to another shop finds another problem that is said to be our fault, So tell me this guys and girls. If you find a clear problem that is going to cause serious damage and the car needs to come apart asap. would you continue to disable the car at that point when you know its need to come once customer gives the ok?

to be very clear, we found a problem, we did not misdiagnose, could there be another problem? Sure but we had a serious motor issue and we stoped there

It sounds like you think it was a un balanced motor. But my first thought when he brought it back to you with a vibration would have been

A. Balancer

and if the problem still existed my next thought would be

B. Flywheel

I wouldnt of even consider the motor being un balanced till a last idea & very last idea at that.

It looks bad on you guys from what I have read.

[Mike]

Did he ask you to pull the tranny and look at the flywheel?

[TrueStreetMotorSports.com]

Ok so he has a new motor? Man I dont know, Only thing i will commet on is what i know to be true

TJ said they replaced the Dowl Pins & motor runs great now. Unless the motor has been balanced it wount run for long

I think at this point with this being a Civil Matter the thread needs to be locked

agreed

[talisman]

i've said it a million times, i feel for the shops out there. 2373423734 kids get elbows deep in a project they fucked up, and expect a shop to make it perfect, with hidden underlying issues.

That's a dumb statement. No one held a gun to their head and made them accept the work. In fact, they contacted him. If a shop takes a project and the money agreed upon to finish the project, then I don't see how the consumer is at fault for expecting exactly what they paid for and were promised. If the shop got in over their head or it was "too much work" then they shouldn't have pulled the car into the bay to begin with. I never understand this halfassed line of thinking.

[TrueStreetMotorSports.com]

Did he ask you to pull the tranny and look at the flywheel?

Yes, but he asked if we would pull the transmisson and look at the balance of the flywheel. I keep part numbers and reciepts for cars we work on so there is no need to remove the transmission to verified that the correct balance flywheel was installed. We looked at our records and confirmed it was correct.

[TrueStreetMotorSports.com]

from what I have read no, matter of fact he said yes then got called out on it and then said no. He doesn't know anything about cars so he wouldn't have known about it. He started a thread a few days ago about it and thats where he got the idea to look there.

the customer had all kinds of ideas from forums and called me. I went over most of then to help assure him that the right parts were on the car. I also told him the motor has a clear problem and for us to look else where was not need at this point. we need to fix the major problem we had found. And the problem we found would make the car vibrate like it was

[SEB]

. I keep part numbers and reciepts for cars we work on so there is no need to remove the transmission to verified that the correct flywheel was installed. We lok at our records and confirmed it was correct.

I get why you would think the flywheel was not the problem. My thoughts would have been either Wrong Balancer or wrong Flywheel causing the vibration.

But if the motor was still vibrating after the new Balancer & you knew you had ordred the right Flywheel. I would be beating my head at this point. But would have dropped the trans at this point to make sure I didnt lose any flywheel bolts or maybe missing Bellhousing bolts. The vibrating problem could only happen from the balancer or Flywheel area or on a long shot as you suggested. A un balanced motor.