Shop Rate??

[Lone Sailor]

Just be glad if she doesn't come back complaining about how her car has overheated several times form the failed part and expect even more for free.

[HarrisonTX]

Just got the dreaded "Something's not right" call.

She says the fan is making an ear piercing high pitched noise. Guess that brand new fan is going out. Good thing orielly's will warranty it. I told her to bring it by tonight and I'd swap them out. I told her to call me when she was 5 minutes away so I could open up the shop. She called and said "2 minutes away". Took her 30 after that 2 minutes.


Update- She just pulled up, and the car isnt making a fucking noise, although it does smell hot. The fan was working when she drove away two days ago. Maybe just the high speed is fucked? Jesus. Looks like I get to swap fans again tonight. Should only take an hour minus driving.

I don't feel right about charging her, but this will the last time i touch the car for free.

DFWM. what do I do if she calls in two more days saying the same thing?

Well, 5 months later, I get a third call. Fan took a shit again. I replaced it the second time (two days later) for free. This time I said it would be $100. She happily agreed. Dealership quoted her $600 for fan+labor. Warranty fan + my labor is $100.

lets hope I can match my 15 pull time like I did previously.