Anyone else having problems with Tmobiles network?

[Real Estate Nate]

Forgot to Update

Called a rep "hate talking to humans" and he said they were having outages in Dallas San An. Austin and Brownerville. This was of course after trying to trouble shoot my device. Not sure why he could not have told me the last part first before wasting 15 minutes of my life.

IT's beerz 30!

[90GT50]

Called a rep "hate talking to humans" and he said they were having outages in Dallas San An. Austin and Brownerville. This was of course after trying to trouble shoot my device. Not sure why he could not have told me the last part first before wasting 15 minutes of my life.

IT's beerz 30!

Atleast you didn't have to deal with the overseas branch.

[diablo rojo]

Called a rep "hate talking to humans" and he said they were having outages in Dallas San An. Austin and Brownerville. This was of course after trying to trouble shoot my device. Not sure why he could not have told me the last part first before wasting 15 minutes of my life.

IT's beerz 30!

If it was only 15 minutes, I want the customer care number you called. I've spent over 45 minutes (on average) waiting on hold for a rep. T-Mobile service used to be the best I'd ever delt with, now it's the worst. They used to have the automated call back feature so you didn't have to wait....that's been gone for a long time. Todays rep was obviously in India.

[90GT50]

If it was only 15 minutes, I want the customer care number you called. I've spent over 45 minutes (on average) waiting on hold for a rep. T-Mobile service used to be the best I'd ever delt with, now it's the worst. They used to have the automated call back feature so you didn't have to wait....that's been gone for a long time. Todays rep was obviously in India.

Try 611. :|

[Real Estate Nate]

Try 611. :|

or hitting the Zero button!

[90GT50]

or hitting the Zero button!

Nah, just call 611 and keep saying "speak to representative" but I don't ever have to call them at work to change customer lines or anything like that at a tmobile store...