The only problems I ever have with FIOS is the high ass bill.
I have FIOS internet/hdtv/4 dvrs/etc at my house. I LOVE it! The only tme I ever have an issue is when there is a problem with the tv. FUCK! It happens once every 8-10 months or so. Everytime I'm on the phone for an hour+, guaranteed! And this is during the day, m-f while most people are at work. It never fails, I get transferred, hung-up on, etc. It's a small price to pay as I love the channels/price/etc. The main issues once I get on the customer service side of things seems to be the fact that while I have internet/tv with them, I do NOT have a home phone with FIOS. I have a private cell # as well as a business # and see no need for a landline. Anytime they look-up my account, even though I've given them my non-FIOS number, they never can seem to "find" me in the system and transfer me around. fml....
Comment