As much as I despise Verizon, they had THE most reliable Internet here in N Tx, but that doesn't matter anymore since they sold us out to Frontier Communications. This shit goes down more than a $20 hooked on half priced night.
I jumped ship to TWC and the install date was 9 days out. The tech said they're seeing a mass exodus from Frontier to TWC because of the sell out. And of course Charter and TWC recently hopped in bed together...
This is infuriating. I've had cable before, but it's was unreliable like Frontier seems to be. It's the very reason I got Fios to begin with. Have they fixed the reliability issues cable was typically plagued with and do they offer high uplink speeds? I need at least 75Mbit up.
I never once had an outage with FIOS in the countless years I had it. I'm sitting here at my old house working on the Frontier internet and my email will just barely connect once in a while. I can't wait to move my office this weekend...
I just got off the phone with tech support. I called because I thought maybe I needed to have my ONT rebooted. Instead, I got rushed off the phone after he quickly mentioned something about an outage for customers in Texas. I asked if he had an ETA on the downtime and he simply said nope. He just said call back in 30 minutes or so if you're still having problems and abruptly hung up on me.
I thought Verizon customer service was bad, but these folks are true bottom feeders.
The problem they are having is their DNS servers are having issues with random look ups and can't resolve.
I'm going to switch over to OpenDNS and see what happens.
Don't bitch, I'm on windstream. I get the privilege of paying $90 a month for a landline and 4.5mps/512k. They ran all new fiber lines all down my street to the nodes, then use the same 60 year old copper phone lines that can do 4.5 max.
Used to have nightly drops and 56K with 1000ms ping, but they finally fixed that shit.
A good friend worked for Frontier in the local call center a couple of years ago when they only had services in other states. It was a miserable experience for him. Mad people constantly calling in to complain about the slow speeds, frequent stoppages. There was constant pressure to upsell call in customers to more expensive services when they were calling to complain about the slow service. They were required to tell customers they offered services speeds "up to" in the area while knowing that the hardware did not support it. He came home looking like a whipped dog everyday.
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