Word of mouth affecting business

[Cobraman]

It seems like the only people that "take to the streets" to give reviews are bad ones.

To add to that, I placed a to-go order at hooters a few months back, and the guy that both took my order and helped me when I picked it up had a great attitude, and really went over and above on what I was expecting. This dude was on it, and it left an impression on me. I went to facebook, thier website, etc to give him the attaboy, and never saw any reply at all. Hopefully he got notified at the store level.

It would be a guy that stood out to you in a hooters.

[Captain Crawfish]

I think it also depends on the nature of the business, talk all the shit you want about Walmart, they aren't going anywhere.

That's true but they aren't going to get 600 a month out of me! Everyone from the cashiers to the Distribution people at the DC are fucking rude assholes. Not saying I will never have to spend a dime there but if I can get it somewhere else I will. Lots of people feel the same way.

[yellowstang]

That's true but they aren't going to get 600 a month out of me! Everyone from the cashiers to the Distribution people at the DC are fucking rude assholes. Not saying I will never have to spend a dime there but if I can get it somewhere else I will. Lots of people feel the same way.

Yup, I'd rather pay more somewhere else than go to Walmart (within reason of course!)

[ceyko]

The only good experience I had was tuning from Dallas Mustang, but that was mainly because of the guy doing it (can't remember his name, but he was very helpful).

Otherwise, there are a couple of board members that I trusted fully with my car at the time for advice and/or putting hands on my car. One in particular did great stuff and is a personal friend. He made a mistake one time and went out of his way to make it right....I did not expect him to do so since he was only doing it on the side.

I never once got "hooked up" at any of the local shops or members who worked there. In fact, when price shopping it was mostly clear that they were ripping me off. Often times wrong parts were distributed or I was having to correct them - which obviously raised red flags when I'm not the one working there and they are supposed to be knowledgeable. One member in particular sticks out, but his name has been dragged through the mud enough already on here - so I'll just stay vague.

All these shops are still in business, but they won't ever receive mine.

[Scott Mc]

I am constantly trying to keep our reputation clean. Word of mouth is better than any paid advertising. We run into glitches from time to time. But, we own them and do everything possible to make sure the client gets taken care of.

Example:
We've had a Jeep in our shop for over a week getting a lift, wheels, and tires. Nothing crazy. We've moved the Jeep in and out only each day. It came in with no check engine light and running fine. The customer came by yesterday to pick it up, we crank it, and it's got an engine light.

It's either an O2 sensor connection is loose, or the sensor is bad. Whichever, it happened on our watch and we're going to take care of him.

We can't make everyone happy though. It's typically when we're bending over backwards and pushing time limits to accommodate a client, that we have an issue.

And that is how you do business!

[Whiteboy]

They told me about careless Chris, but I took me car to him anyway. Did a halfass job on my Xpipe. And his boy Daniel cut the main brake line by accident what a saws all. They promised they would go to a junkyard and replace the mainline they fucked up. Turns out they never did shit about it. So I will never recommend late model performance and those two guys. I would actually discourage people from going there.

Chris has a very bad rep for a good reason Daniel got rid of him for doing shady shit Daniel is a good guy and honest he does fuck shit up time to time lol

when I work on customers car I make sure stuff is 100% right. I just fixed a customers car 300 parts and labor that another shop told him 3000 to replace complete fuel system on a 95 GT when it just had a rotted tank and pump

[Whiteboy]

USA Motorsports lollololol fuck Charlie Rberts and his little Blondie fag boy.

I met him a few years ago. He a likable guy. I see him weekly

[KBScobravert]

I met him a few years ago. He a likable guy. I see him weekly

Where?

I used to deal with him a lot in business to business transactions. Seemed too smooth.

[Whiteboy]

Where?

I used to deal with him a lot in business to business transactions. Seemed too smooth.

At USA. I was just there Friday buying parts

[KBScobravert]

At USA. I was just there Friday buying parts

Interesting. I thought they folded up after the pantego pioneer store. Shows how long I've been away.

[soap]

Chris has a very bad rep for a good reason Daniel got rid of him for doing shady shit Daniel is a good guy and honest he does fuck shit up time to time lol

when I work on customers car I make sure stuff is 100% right. I just fixed a customers car 300 parts and labor that another shop told him 3000 to replace complete fuel system on a 95 GT when it just had a rotted tank and pump

As they were working on the car, Chris took me to his office trying to get me to have him do a built motor and super charger. Good thing I told him let's see how you handle the current job lol.

[Whiteboy]

As they were working on the car, Chris took me to his office trying to get me to have him do a built motor and super charger. Good thing I told him let's see how you handle the current job lol.

Smart choice.

[Whiteboy]

Interesting. I thought they folded up after the pantego pioneer store. Shows how long I've been away.

Yes and No He doesn't really bother with selling mustang parts kinda lets me loose in the warehouse.

[soap]

smart choice.

pm sent.

[Tremor14]

pm sent.

same