Originally posted by lowthreeohz
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I will say this - in the process of getting loans with both credit unions, we also set up checking accounts, and I have a credit card with both. Their customer service is shitty, and only available during bankers' hours. You can't get shit done at night or on a weekend, like you can with big banks. Oh, and both of them have really fucked up websites. They are WAAAAAAAY worse to deal with than BofA or Compass when it comes to online access and getting ahold of someone when you need it. That, and they are really bad about declining transactions if you are out of state, which sucks for me because I travel back and forth from TX to CO all the time. Same thing with Christmas. If they see you making 2-3 purchases in one day all of a sudden, they shut it down for suspicion of fraud. On fucking Christmas fucking Eve! And then, of course you can't get ahold of anybody until after Christmas to do shit about it, and every department claims it wasn't them that shut it off, so there is no way to prevent it from happening again. Ironically, I get more actual fraud bullshit pop up with these cards where they don't block it. I'm having to dispute some bullshit charges from Montreal, Canada right now. WTF? Why didn't they stop that shit, if anything? Anyway, great, cheap auto loans. Shitty to bank with. I hate credit unions.
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