I'd go back to the cord if they'd let me pick only the channels I wanted, and none of the channels I didn't pay for would ever show up on the guide. No more advertising in the guide at all. But I'd let them put one channel on there that I could check every now and again for any new channels that came out that I might be interested in. And if the price was reasonable, say $30 per month. If they can't meet that then they can't get bent. They're way behind times.
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thinking of cutting the cord....
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"Corded" can't do ala carte, because the cable company is paying for all the crappy channels with the good channels as well.Originally posted by Gasser64 View PostI'd go back to the cord if they'd let me pick only the channels I wanted, and none of the channels I didn't pay for would ever show up on the guide. No more advertising in the guide at all. But I'd let them put one channel on there that I could check every now and again for any new channels that came out that I might be interested in. And if the price was reasonable, say $30 per month. If they can't meet that then they can't get bent. They're way behind times.
On that note, has Sling TV been mentioned?
"Self-government won't work without self-discipline." - Paul Harvey
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So as typical Charter's customer service people are completely clueless. When I turned in my boxes I asked about upgrading my internet speed. I was on their 60 meg service using their provided modem. The rep at the store told me their base package was 100 meg then he changed the story to I had to bring in my modem and pay $20 more per month for 100 meg.
I went home and tested my speed and the upload was at 10 (from a high of 5-6) but download was still 55-62. So yesterday I log into my account and open a chat session. That rep told me they only have 100 meg and 300 available at my home. It'd be $40 more per month for the 300 service plus a $199 install fee. Amazingly enough my speed is now 96-97 down and 10-12 up without swapping out my modem.
If I do a speedtest while watching TV it'll freeze the screen for a few seconds. Otherwise I've had 4 TVs on and a feed on my PC and it worked fine.
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They told me that 100 was only for business customers and people who bundled. I'll have to call them back and chew on them a little bit.Originally posted by BP View PostSo as typical Charter's customer service people are completely clueless. When I turned in my boxes I asked about upgrading my internet speed. I was on their 60 meg service using their provided modem. The rep at the store told me their base package was 100 meg then he changed the story to I had to bring in my modem and pay $20 more per month for 100 meg.
I went home and tested my speed and the upload was at 10 (from a high of 5-6) but download was still 55-62. So yesterday I log into my account and open a chat session. That rep told me they only have 100 meg and 300 available at my home. It'd be $40 more per month for the 300 service plus a $199 install fee. Amazingly enough my speed is now 96-97 down and 10-12 up without swapping out my modem.
If I do a speedtest while watching TV it'll freeze the screen for a few seconds. Otherwise I've had 4 TVs on and a feed on my PC and it worked fine.G'Day Mate
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