I'd go back to the cord if they'd let me pick only the channels I wanted, and none of the channels I didn't pay for would ever show up on the guide. No more advertising in the guide at all. But I'd let them put one channel on there that I could check every now and again for any new channels that came out that I might be interested in. And if the price was reasonable, say $30 per month. If they can't meet that then they can't get bent. They're way behind times.
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thinking of cutting the cord....
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Originally posted by Gasser64 View PostI'd go back to the cord if they'd let me pick only the channels I wanted, and none of the channels I didn't pay for would ever show up on the guide. No more advertising in the guide at all. But I'd let them put one channel on there that I could check every now and again for any new channels that came out that I might be interested in. And if the price was reasonable, say $30 per month. If they can't meet that then they can't get bent. They're way behind times.
On that note, has Sling TV been mentioned?
"Self-government won't work without self-discipline." - Paul Harvey
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So as typical Charter's customer service people are completely clueless. When I turned in my boxes I asked about upgrading my internet speed. I was on their 60 meg service using their provided modem. The rep at the store told me their base package was 100 meg then he changed the story to I had to bring in my modem and pay $20 more per month for 100 meg.
I went home and tested my speed and the upload was at 10 (from a high of 5-6) but download was still 55-62. So yesterday I log into my account and open a chat session. That rep told me they only have 100 meg and 300 available at my home. It'd be $40 more per month for the 300 service plus a $199 install fee. Amazingly enough my speed is now 96-97 down and 10-12 up without swapping out my modem.
If I do a speedtest while watching TV it'll freeze the screen for a few seconds. Otherwise I've had 4 TVs on and a feed on my PC and it worked fine.
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Originally posted by BP View PostSo as typical Charter's customer service people are completely clueless. When I turned in my boxes I asked about upgrading my internet speed. I was on their 60 meg service using their provided modem. The rep at the store told me their base package was 100 meg then he changed the story to I had to bring in my modem and pay $20 more per month for 100 meg.
I went home and tested my speed and the upload was at 10 (from a high of 5-6) but download was still 55-62. So yesterday I log into my account and open a chat session. That rep told me they only have 100 meg and 300 available at my home. It'd be $40 more per month for the 300 service plus a $199 install fee. Amazingly enough my speed is now 96-97 down and 10-12 up without swapping out my modem.
If I do a speedtest while watching TV it'll freeze the screen for a few seconds. Otherwise I've had 4 TVs on and a feed on my PC and it worked fine.G'Day Mate
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