Originally posted by danielhv
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Well I guess I'll go ahead and post up my opinion of GVF... I dealt with Jeff and his sales guy Nick. I felt like overall I got a good deal on the truck I bought... Their finance guy they sent me to is a total piece of shit that tried to rip me off by playing dumb. Don't know how he did it, but he "matched" the rate and term I had pre-approved for @ my credit union, yet his payments were almost $100 more a month. Then he went into some bullshit about how bank calculators don't factor in interest right, etc and thats why its different. I called my bank right there, and asked them what the payment would be and they confirmed the number I was expecting. When I asked him why his was so much higher, he said he'd be right back. 5 mintues later, my salesman came in and said he was going to handle the deal from here. The piece of shit finance guy got caught in a lie, and when he got called out on it, he pawned me back off onto the sales guy (since I was obviously going to use my own financing).
To add fuel to the fire, he shredded my scrap sheet of paper that he wrote his numbers on, and I wrote mine on as well. Even after I told him I needed it back, and he acknowledged that he'd return it, it mysteriously got shredded a few minutes later.
After that, smooth sailing.... until it was time to get some work done that we agreed to at the time of sale (documented on a WE OWE). They were supposed to repair the paint on a wheel... that took a week and a half for them to complete. Then when I got the truck back, my cup holder inserts were missing... 2 weeks of pestering, and nothing. Showed up there today and the sales guy gave me a pair out of a new raptor to replace mine. And still to this day, I do not have the code to the keypad on the door which was requested at the time of sale, and followed up AT LEAST 5 times.
I will just say that I bought the truck on 9/13, and just TODAY got everything taken care of (minus the key code!)
That's where they really dropped the ball. The sale portion was fine. The finance guy can SMD, and if you expect them to do anything after the sale, you better put their number on speed dial, cause you have to pester the shit out of them to push it through in a timely manner.
Probably wouldn't do business again.
To add fuel to the fire, he shredded my scrap sheet of paper that he wrote his numbers on, and I wrote mine on as well. Even after I told him I needed it back, and he acknowledged that he'd return it, it mysteriously got shredded a few minutes later.
After that, smooth sailing.... until it was time to get some work done that we agreed to at the time of sale (documented on a WE OWE). They were supposed to repair the paint on a wheel... that took a week and a half for them to complete. Then when I got the truck back, my cup holder inserts were missing... 2 weeks of pestering, and nothing. Showed up there today and the sales guy gave me a pair out of a new raptor to replace mine. And still to this day, I do not have the code to the keypad on the door which was requested at the time of sale, and followed up AT LEAST 5 times.
I will just say that I bought the truck on 9/13, and just TODAY got everything taken care of (minus the key code!)
That's where they really dropped the ball. The sale portion was fine. The finance guy can SMD, and if you expect them to do anything after the sale, you better put their number on speed dial, cause you have to pester the shit out of them to push it through in a timely manner.
Probably wouldn't do business again.
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