Poor service by Sleep Experts...what (if anything) should I ask for?

[bcoop]

What chick? I was hanging around MotherJuggz for a bit, then I went to Jared's party where we watched her sister pass out on the lawn.

Yeah, you and I carted them back to the hotel and then made a mad dash to get out of there before having to bring whoever back.

lmao. Oh how I miss the Halloween parties.

[BradM]

I'd pissed off too if I'm delivering stuff all day only to have to work late because somebody says, "Yeah, come on and bring it." Then doesn't answer the door. Put yourself in his shoes. Then complain to his manager? I'd leave a big ol dump with a dairy queen swirl on that mattress.

[BlackGT]

Have you tried calling Christine Cook?

[Strychnine]

You need to chill out on the self-importance.

"I'm at your door, do you want your mattress or not?"

It's a valid question. A brand new mattress is literally on your doorstep, but you can't be bothered to walk 50 ft and unlock it? Seriously?

He says he's sorry and asks if it's still ok to come. I tell him "sure"

He acknowledged the problem and apologized. You told him it was ok to come late. If it were not ok why did you say that?

He proceeds to knock for about 10 minutes

Not only is a brand new mattress literally on your doorstep, you, in all of your self righteousness, decide to make the guy stand there for "10 minutes" (i doubt that) while he's just trying to give you something you ordered?

I didn't get my mattress

By no fault of Sleep Experts. You were just too proud to open a fucking door.

they were well beyond delivery hours,

No, they were less than 30 minutes beyond. Big difference.

it was already free delivery

HOLY SHIT, it was free and you're being a prick about it?

What would be appropriate for me to ask here? FREE mattress? Not quite, but I figure another $100 off the deal for me wasting my entire evening. Or should I aim higher?

Yes, you should aim higher. You should aim to be a better person and have better priorities in life. Maybe aim for some empathy and humility while you're at it.

These big companies can't just do whatever the heck they want and get away with it. They need to straighten up their act

Don't make this out to be some crusade against "the man." It's about you and the way you handled a small situation with just one other person who was doing his best. "Corporate" didn't call him and tell him to be late just to piss you off.


Waaaah waaaah the guy making good on the already free delivery is less than 30 minutes late. Waaaaaah, I just want to sleeeeeeep. Waaaah.

Shut up.

You think he wanted to put up with your shit at 1030pm? You think he couldnt come up with at least one or two things he'd rather be doing that put up with your childish tantrum? That guy could have been stuck in traffic at 9am that day which fucked his ENTIRE DAY pushing everything back. He probably had to deal with a bunch of other assholes like you all damn day because of something out of his control. He didn't just call and say "better luck next time" though. He followed through and brought you a mattress on the day you ordered it, barely outside of the delivery window you approved.

1. Be happy the delivery window was one 3 hours. I can't imagine what you would do if someone said, "We'll be there between 8 and 5."
2. Have a beer and think about this more. You are a privileged person. You have the ability and means to order a brand new fluffy thing to sleep on. Be happy you're not in a box and open the fucking door.
3. Shit does not revolve around you. If I managed that sleep experts I'd laugh at you when you called demanding $100 then I'd buy the drive a beer for sticking it out and not giving up after one knock AFTER you told him you would be there.
4. Next time open the door, thank him for bringing it, accept the apology he already tried to give you, maybe help him if he's by himself, offer him a bottle of water, and tell him to drive safe. You'd be amazed how your world view changes and how much happier you can be day to day when you take yourself out of the center.



The fact that you posted this means you think there are at least a few people who might have reacted the same way, and I'm not sure what's worse; the fact that you think you are now OWED something here, or that there will actually probably be people who agree with you.

[Nash B.]

Yeah!

[Big A]

That's pretty much what I was too lazy to type out.

[mstng86]

oh he hit that nail on the head

[mustang_marc]

Yes, you should aim higher. You should aim to be a better person and have better priorities in life. Maybe aim for some empathy and humility while you're at it.
The fact that you posted this means you think there are at least a few people who might have reacted the same way, and I'm not sure what's worse; the fact that you think you are now OWED something here, or that there will actually probably be people who agree with you.
Jesus. Did you really post this thread thinking people were going to not call you out for being an entitled dick?

I have better priorities, they lean more toward animals though. I foster dogs, volunteer at Operation Kindness and make sure my daughter is involved in all of those processes. On occasion, it's the North Texas Food Bank. I do think about others before myself frequently. Everyone is entitled to a "dick move" from time to time. Last night just happened to be it.

[Strychnine]

Everyone is entitled to a "dick move" from time to time. Last night just happened to be it.

Fair point, everyone has bad days, but you're continuing the dick move by thinking you are owed something now. If you weren't having a bad day yesterday you'd have a new mattress right now... ergo Sleep Experts need to compensate you for you having a bad day?

[Baron Von Crowder]

You're a lucky dude, In situations like this that I deal with, I would have my customer come pick it up after one attempted delivery. Free delivery is a one and done kinda deal.

[TRAILBLAZER]

[YALE]

I have better priorities, they lean more toward animals though. I foster dogs, volunteer at Operation Kindness and make sure my daughter is involved in all of those processes. On occasion, it's the North Texas Food Bank. I do think about others before myself frequently. Everyone is entitled to a "dick move" from time to time. Last night just happened to be it.

So now your rude behavior is legitimized by your charity work in other areas? And you're going to bring your daughter into it, like taking her to see poor unfortunates makes you a better person? Wow, dude. You are an entitled piece of garbage.

[ELVIS]

sweet jesus.... i love each and every one of you.

god bless.

[DON SVO]

[Hmbre97]

They're going to send you a crib mattress now since you've been a little cry baby bitch about it.