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Anyone that orders car parts online, stay away from Autoplicity.com! I thought I was getting a great deal on EBC brake parts for a Cobra that they said were in stock but after a week the order was still not shipped. WTF? I even paid for the quicker shipping option. So I call and have a 30 minute hold time followed by a girl answering and then putting me back on hold. I had a cigarette, did some paperwork and fed the cat when she finally came back on and said "I do not know why it has not shipped yet. I will find out and call you back later today." Later today never came. Waited all day again and then tried to call. Gave up after 40 minutes on hold with the automated message saying I was the first in line and it will be 2 minutes. Tried again and let it sit for 42 (odd) minutes before the same person (female trying to sound American but the inflections were all wrong) came on to put me on hold again. Smoked a cigarette and changed the plugs out on a customers Ranger. Eventually she came back and said they were on backorder. BS. Just called EBC yesterday and they have lots. I demanded a refund in full, used PayPal so I am not worried. Just pulled up everything on Summit and its all in stock, little more money but its Summit so I know there will not be issues. Should have done my homework first and not just looked at the BBB rating.
Yesterday I really searched to see what others had to say and it seems this is what they do. Take your order, take your money, wait for you to complain, say the part is on backorder and then do a refund that is sometimes only a partial refund.
Yesterday I really searched to see what others had to say and it seems this is what they do. Take your order, take your money, wait for you to complain, say the part is on backorder and then do a refund that is sometimes only a partial refund.
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