I was waiting for the day these fuckers sent me this!
Short version of the story...
Went to Sleep Number and bought a bed with the adjustable base. They ask if we have a sleigh bed, I said no, a tall 4 post bed. Sales guy, great, the adjustable base will work perfectly! Fills out the order and gets wide eyed at his commision.
Fast forward 5 days or so...
They call to schedule delivery. Turns out the maximum height the base can be is 11 inches. Bed no workie...
Get Xfered to cancel the order...
Girl says, Oh, you can get extensions for the base, let me Xfer you...
Next person says the extensions still only go to 11 inches... Will not work...
Xfered to cancel AGAIN...
Decide to switch the base to the non adjustable base as that will work with my current bed frame (found out after getting put on hold alot, but I had to ask 3 times to make sure it will work).
Get a call Saturday to schedule delivery.
She calls back 10 minutes later to cancel, she did not read the order correctly and the bed is not ready for delivery, she will call back in 5 to 7 business days...
Boy did I lay into the "Please explain your dissatisfaction in the box below" portion of their survey. Fucken asswads at Select Comfort, this fricken bed better be as comfy as I think it should be!
rant off...
Short version of the story...
Went to Sleep Number and bought a bed with the adjustable base. They ask if we have a sleigh bed, I said no, a tall 4 post bed. Sales guy, great, the adjustable base will work perfectly! Fills out the order and gets wide eyed at his commision.
Fast forward 5 days or so...
They call to schedule delivery. Turns out the maximum height the base can be is 11 inches. Bed no workie...
Get Xfered to cancel the order...
Girl says, Oh, you can get extensions for the base, let me Xfer you...
Next person says the extensions still only go to 11 inches... Will not work...
Xfered to cancel AGAIN...
Decide to switch the base to the non adjustable base as that will work with my current bed frame (found out after getting put on hold alot, but I had to ask 3 times to make sure it will work).
Get a call Saturday to schedule delivery.
She calls back 10 minutes later to cancel, she did not read the order correctly and the bed is not ready for delivery, she will call back in 5 to 7 business days...
Boy did I lay into the "Please explain your dissatisfaction in the box below" portion of their survey. Fucken asswads at Select Comfort, this fricken bed better be as comfy as I think it should be!
rant off...
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