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Nothing pisses me off more than to balance my checkbook and find where a waiter or waitress added a little extra to their tip.
Today, I found that the chick at Buffalo Wild Wings added an extra dollar to the 20% tip I left her earlier this month. I've never taken action before, but I'm tired of being ripped off one or two dollars at a time.
I called BWW Mesquite and talked to Richard, the manager on duty. He was very courteous and apologetic and asked to call me back after he found the transaction in question. He called back maybe three minutes later. That part impressed me.
Then he pissed me off. He says "oh, I'm sure she just made a mistake when she entered it. She made another mistake that day and the numbers in that one were kinda similar to yours". Bullshit. She stole a dollar from me and stole from someone else that day as well.
He offered to refund my money and offered to give me a free meal - fuck that. I don't want food, I want this little bitch to lose her job and I want him to tell her she's being fired for stealing from his customer - the customer that helps keep them in business.
And for you bastards that'll make comments, I'm not worried about the loss of one dollar. I'm pissed off about the principle of the whole deal. This shit happens too often to be considered a mistake. And I always tip 20% or more.
/rant off.
Today, I found that the chick at Buffalo Wild Wings added an extra dollar to the 20% tip I left her earlier this month. I've never taken action before, but I'm tired of being ripped off one or two dollars at a time.
I called BWW Mesquite and talked to Richard, the manager on duty. He was very courteous and apologetic and asked to call me back after he found the transaction in question. He called back maybe three minutes later. That part impressed me.
Then he pissed me off. He says "oh, I'm sure she just made a mistake when she entered it. She made another mistake that day and the numbers in that one were kinda similar to yours". Bullshit. She stole a dollar from me and stole from someone else that day as well.
He offered to refund my money and offered to give me a free meal - fuck that. I don't want food, I want this little bitch to lose her job and I want him to tell her she's being fired for stealing from his customer - the customer that helps keep them in business.
And for you bastards that'll make comments, I'm not worried about the loss of one dollar. I'm pissed off about the principle of the whole deal. This shit happens too often to be considered a mistake. And I always tip 20% or more.
/rant off.
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