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Meeting people as a mechanic.

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  • Originally posted by LaserSVT View Post
    So had this dude asking about replacing the cats on his wifes Montero. I ask what year it is so he calls her and is on speakerphone and I can hear the sounds of a person waking up. We get the info, he hangs up. He then tells me she runs a day care out of the house and when its nap time for the kids she takes a nap too. I mention she must have help. Nope, just her. Its all good though because she puts them all in a pen so if the kids wake up first they cant get out.

    Isnt part of daycare to care for the children during the day? I don't have kids though so not sure how acceptable that is. I imagine a customer would be mad if I fixed their AC and then took a nap in their car. I dunno.

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    • Originally posted by cool cat View Post
      Fix the ac and nap in the car?
      Exactly. Im sad to see her go, got to start working on my own shit again.
      "If I asked people what they wanted, they would have said faster horses." - Henry Ford

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      • Originally posted by big_tiger View Post
        That was the exact picture I had in my head. LOL
        Good judgment comes from bad decisions and a lot of that comes from bad judgment.

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        • Originally posted by mstng86 View Post
          no, she shouldn't be leaving kids that are too young to get out of a gated area unattended.
          Good to know. I realize just how much has changed the older I get. Many things that were good are now very bad and many things that were bad are now good and everyones a winner. Wasn't sure if it was still wrong to leave small children unattended when you are being paid to attend to them.
          This topsy turvey world has me all messed up.
          Good judgment comes from bad decisions and a lot of that comes from bad judgment.

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          • Hey Laser, I need you to do some minor tweaks to my 87 Silverado, when can I bring it over?

            Sent from my SAMSUNG-SM-G925A using Tapatalk

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            • So I had this stupid motherfucker DRIVE.....yeah, drive his 03 ranger in with NO BRAKES...pedal goes to the floor and doesn't stop for shit. Said he wants them "fixed"....305k miles....I gently maneuver it into a bay using the ebrake. There is some kinda shit floating in the master cylinder=I proceed to suggest removing what looks like transmission fluid in the reservoir and bleed the brakes. It also has ABS...I suggested to said customer that it looks like something other than brake fluid is in the brake system..."I don't know what you are talking about" says said customer...I proceed to evacuate the entire system and find trans fluid...I cant even get any fluid out of the rear brakes...I then said we have a problem with the HCU and since the vehicle has been driven like this, im positive the master cylinder is most likely bypassing and needs to replaced as well..."Oh, some brake fluid started leaking a few months ago so all I had was powersteering fluid and dumped in the reservoir"...I then said well now its a must that we replace master cylinder and the HCU and fully flush the system..."Well my mechanic says we don't need to do all that, all it needs is a good bleeding"....WTF..... .. ..... ....Why the fuck did you even bring it to me in the first place douchenozzle????????
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              • We replace any part with rubber in a braking system that had anything other than brake fluid in it. The brake fluid will suck the moisture right out of the rubber hoses, piston seals, ABS pump and the master that have been contaminated with any other fluids.

                SMKR, feel free to bring it by any time.
                Good judgment comes from bad decisions and a lot of that comes from bad judgment.

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                • Originally posted by appelingogt View Post
                  So I had this stupid motherfucker DRIVE.....yeah, drive his 03 ranger in with NO BRAKES...pedal goes to the floor and doesn't stop for shit. Said he wants them "fixed"....305k miles....I gently maneuver it into a bay using the ebrake. There is some kinda shit floating in the master cylinder=I proceed to suggest removing what looks like transmission fluid in the reservoir and bleed the brakes. It also has ABS...I suggested to said customer that it looks like something other than brake fluid is in the brake system..."I don't know what you are talking about" says said customer...I proceed to evacuate the entire system and find trans fluid...I cant even get any fluid out of the rear brakes...I then said we have a problem with the HCU and since the vehicle has been driven like this, im positive the master cylinder is most likely bypassing and needs to replaced as well..."Oh, some brake fluid started leaking a few months ago so all I had was powersteering fluid and dumped in the reservoir"...I then said well now its a must that we replace master cylinder and the HCU and fully flush the system..."Well my mechanic says we don't need to do all that, all it needs is a good bleeding"....WTF..... .. ..... ....Why the fuck did you even bring it to me in the first place douchenozzle????????
                  You've got to be picky, I don't ever let it get that far. Write up the estimate for replacing everything related to the brake system as should be done, and if he gripes about price let him walk. those types of douche nozzles would be back the next week claiming you broke something else.

                  You just flush it and get it barely working and he would be back 2 days later claiming your work broke everything on his truck

                  I have no new abnormal stories, just the typical slack jaw yokels driving an 06 audi, bmw, Mercedes with 200k miles gawking about paying $10 for one quart of oil just cuz " it's running low "

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                  • Oh I forgot I do have one

                    A lady called last week to say that we installed a battery incorrectly and two shops now have told her that our install caused the main fuse on the fuse block to melt and now the alternator and ac don't work. OK sounds logical let me call the shop.

                    I have connections to every shop and get the 411 that this lady went to both shops, the first one being a local who does great work at high price and hates my autostore because the other auto parts chain saved his grand father's life in world War 2 (a slight exaggeration) but anyways he hates our Store. Mechanic shop #2 large chain had no idea of any charging problem and the car was only brought to them for ac not working, and to top it off her battery was bought 3 months before the ac went out

                    Called the customer and told her I spoke to large chain shop and she cussed me out and accused me of calling her a liar and I needed to call local mechanic who swears we caused the problems and then hangs up on me.

                    I call her back in the third person, our auto store does not deal with shops and only provides customer service, we will need invoices stating damages done by our installation and the work required to fix it. We will start a claim and submit your bill for review to have a corporate representative determine fault. Gave her the customer service number between her cursing me out and said have a great day.

                    Even the local mechanic who does outstanding auto surgery and hates us would never put that a battery install caused her ac to go out 3 weeks later on an invoice

                    I won't lie a reversed install of a battery is pretty ambarassing but we know immediately that it's our fault. We tell the customer straight up; we ducked up were towing it were paying to have it fixed. Name the shop. But it's immediate and not a 3 week or 3 hour later problem
                    Last edited by 4king; 06-17-2015, 11:35 PM.

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                    • Originally posted by 4king View Post
                      You've got to be picky, I don't ever let it get that far. Write up the estimate for replacing everything related to the brake system as should be done, and if he gripes about price let him walk. those types of douche nozzles would be back the next week claiming you broke something else.

                      You just flush it and get it barely working and he would be back 2 days later claiming your work broke everything on his truck

                      I have no new abnormal stories, just the typical slack jaw yokels driving an 06 audi, bmw, Mercedes with 200k miles gawking about paying $10 for one quart of oil just cuz " it's running low "
                      You're EXACTLY right, but I'm the shop foreman at a small dealer and am currently trying to train the front end being they(both service writer and service manager) are only 5 months OTJ...I'm their "last resort" for dealing with ducktards and have to "Have a great day" while being belittled and TOLD how and what I SHOULD do being I only have 15 years experience...

                      BTW, my coworker was having some trouble diag-ing an 06 powerstroke 130k miles...running like shit and smoke blue smoke...dead misfires on 2 and 6...had a list of DTC's and I asked him if he did his homework and checked the fuses...I was standing there when he pulled the lower dash cover because there was a code for forced limit power low fuel level...guage shows 3/4??? Mud up inside and behind instrument cluster(here we go)...told service writer to call customer and tell him findings...poor sap just bought it from a locally...no branded title either...maybe river water, who knows
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                      • I would like to put it out there that I am available for all idiot to English translation requests. While I do charge by the email and idiocy levels, I will also include comments about possible meanings and linage of the writers.

                        Contact me for full details.
                        I wear a Fez. Fez-es are cool

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                        • Originally posted by appelingogt View Post
                          You're EXACTLY right, but I'm the shop foreman at a small dealer and am currently trying to train the front end being they(both service writer and service manager) are only 5 months OTJ...I'm their "last resort" for dealing with ducktards and have to "Have a great day" while being belittled and TOLD how and what I SHOULD do being I only have 15 years experience...
                          Anyone who brings their 300k mile ranger to a dealership is a full retard, you might need to explain this to your service writers since they haven't learned this already.

                          Anything that goes into this shop only comes out looking brand new, if that ranger shows up here again you will add a $45 tag to the diagnostic fee for the hour it will take me to write up everything to replace on that truck to make it look like it came from the dealer. Oh he only wanted a brake flush? Sorry we don't do that here but here is the $3600 invoice for complete suspension overhaul and brake system rebuild

                          Any work done by a dealer should act like the car was just purchased from a dealer, no cutting corners or back yard fixes

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                          • Originally posted by 4king View Post
                            Anyone who brings their 300k mile ranger to a dealership is a full retard, you might need to explain this to your service writers since they haven't learned this already.

                            Anything that goes into this shop only comes out looking brand new, if that ranger shows up here again you will add a $45 tag to the diagnostic fee for the hour it will take me to write up everything to replace on that truck to make it look like it came from the dealer. Oh he only wanted a brake flush? Sorry we don't do that here but here is the $3600 invoice for complete suspension overhaul and brake system rebuild

                            Any work done by a dealer should act like the car was just purchased from a dealer, no cutting corners or back yard fixes
                            I will be printing this and showing it to my GM and front guys...if you don't mind....
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                            • It's better to be known for being expensive than to be known for doing shit work

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                              • Originally posted by 4king View Post
                                Anyone who brings their 300k mile ranger to a dealership is a full retard, you might need to explain this to your service writers since they haven't learned this already.

                                Anything that goes into this shop only comes out looking brand new, if that ranger shows up here again you will add a $45 tag to the diagnostic fee for the hour it will take me to write up everything to replace on that truck to make it look like it came from the dealer. Oh he only wanted a brake flush? Sorry we don't do that here but here is the $3600 invoice for complete suspension overhaul and brake system rebuild

                                Any work done by a dealer should act like the car was just purchased from a dealer, no cutting corners or back yard fixes

                                Mother fuckin truth!!!!!!!!!

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