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DON'T Feel like I’m getting shafted by a dealership.

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  • DON'T Feel like I’m getting shafted by a dealership.

    So we bought our 2010 GT the middle of last year, and have loved it. Yesterday I go to get it inspected and sure enough it fails. Turns out the windows are too dark. So I call the dealer this morning and tell them, they say they are willing to pull the tint off, but that’s it.

    Am I out of line for insisting that they re tint the windows on their dime? Seeing as they sold me a car with tinted windows and not one without, I think I’m within my rights as a pissed off customer.
    Last edited by 4bangen; 01-13-2014, 01:42 PM.

  • #2
    Speak to a Supervisor. $30 worth of tint would be a dumbass thing to piss a customer off over, especially since it is illegal to sell a car that can't pass inspection.

    Comment


    • #3
      I think its too late and too far gone....

      I cant believe they are willing to take it off for free.

      Comment


      • #4
        Originally posted by talisman View Post
        Speak to a Supervisor. $30 worth of tint would be a dumbass thing to piss a customer off over, especially since it is illegal to sell a car that can't pass inspection.
        This. Talk to the correct person POLITELY, and they'll make it right.

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        • #5
          Originally posted by talisman View Post
          Speak to a Supervisor. $30 worth of tint would be a dumbass thing to piss a customer off over, especially since it is illegal to sell a car that can't pass inspection.
          that.
          "If I asked people what they wanted, they would have said faster horses." - Henry Ford

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          • #6
            Big deal. Strip it and get it retinted. If you bought it used and they had known it was too dark, they would have stripped it and you would have had no tint when you bought it.

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            • #7
              Originally posted by EW View Post
              Big deal. Strip it and get it retinted. If you bought it used and they had known it was too dark, they would have stripped it and you would have had no tint when you bought it.

              But it did have it when he bought it. I wouldn't want to pay $150 to retint it either. What I'm going to have to spend to get a car up to where I like it figures in to what I'm going to offer on it. If it didn't have that option when he bought it he might have offered less, or even bought another similarly priced car with it already installed. I've made plenty of buying decisions based off what kind of aftermarket parts were on a car, and this is no different.

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              • #8
                I would just retint it. You have enough scale models for now.
                ZOMBIE REAGAN FOR PRESIDENT 2016!!! heh

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                • #9
                  It's 99$ for a tint with lifetime warranty, why NOT do it?

                  unless you go to EW.. much higher quality product but also higher $$

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                  • #10
                    Cant take it to the dealership to get inspected? I am sure they would ignore the tint.

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                    • #11
                      Originally posted by big_tiger View Post
                      Cant take it to the dealership to get inspected? I am sure they would ignore the tint.

                      lol! Good idea.

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                      • #12
                        Originally posted by talisman View Post
                        lol! Good idea.
                        They did the first time... wait they were supposed to inspect the car before it was resold. FYI they fucked up.

                        Page 4-6

                        Comment


                        • #13
                          Originally posted by big_tiger View Post
                          They did the first time... wait they were supposed to inspect the car before it was resold. FYI they fucked up.

                          Page 4-6
                          http://txdmv.gov/publications-dealer...ler-operations
                          4.6 New Cars - Monroney (MSRP) Sticker. When a franchised dealer displays vehicles
                          for sale, the Monroney Sticker must be displayed on the vehicle. Failure to do so will subject the
                          dealer to possible state and federal civil penalties.
                          4.7 Used Cars - “As is” Buyers Guides. The Federal Trade Commission’s Used Car Rule
                          requires dealers to post a Buyers Guide – known as an “as is” sticker – on every used vehicle
                          displayed for sale, including consignment vehicles. The rule includes light-duty trucks, light duty
                          vans, and vehicles that have (1) a gross vehicle weight rating (GVWR) of less than 8,500 pounds;
                          (2) a curb weight of less than 6,000 pounds; or (3) a frontal area of less than 46 square feet.
                          Exceptions to the Rule include (1) motorcycles; (2) any vehicle sold for scrap or parts if the dealer
                          submits title documents to the appropriate state authority and obtains a salvage certification; or (3)
                          agricultural equipment.
                          Page 4-6
                          The sticker must be prominently and conspicuously on or in a vehicle when it is available
                          for sale. This means it must be in plain view and both sides must be visible. The Buyer’s Guide
                          (Guide) may be hung from the rear-view mirror inside the vehicle or on a side view mirror outside
                          the car. The dealer may attach it to a side window or place it under a windshield wiper. It may be
                          removed for a test drive, but it must be replaced as soon as the test drive is over. A copy of this
                          form is on page 4-31.
                          The Guide tells consumers: (1) Whether the vehicle is sold with a warranty or “as is”; (2)
                          What percentage or repair costs a dealer will pay under the warranty; (3) To get all promises in
                          writing; (4) To keep the Buyers Guide after the sale; (5) How long the warranty is enforceable; (6)
                          The major mechanical and electrical systems on the vehicle as well as some of the major problem
                          problems that consumers should look out for; (7) To have the car inspected before buying and (8)
                          To keep the Buyer’s Guide for reference after the sale.
                          IF A DEALER CONDUCTS USED CAR DEALS IN SPANISH, A SPANISH
                          LANGUAGE BUYER’S GUIDE MUST BE DISPLAYED. These are available from the same
                          sources as the English versions.
                          Warranties. The Guide must show any agreed changes in warranty coverage. The Guide
                          also becomes part of the sales contract and overrides any contrary provisions. For example, if the
                          Guide says the car comes with a warranty and the contract says the car is sold “as-is,” the dealer
                          must give the consumer the warranty described in the Guide.
                          a. As is – No Warranty. “As-is” means that the buyer is assuming any risk that the vehicle
                          is defective. If one buys a car “as-is” and the car breaks downs minutes later, the repair is the
                          buyer’s responsibility and not the dealer’s. When a dealer offers a vehicle “as-is,” the box next to
                          that disclosure on the Guide must be checked. If the box is checked but the dealer promises to repair
                          the vehicle or cancel the sale if the consumer is not satisfied, that promise should be written on the
                          Guide. “As-is” does not prevent a dealer from being liable under the DTPA, and also does not
                          necessarily avoid disciplinary action by the Motor Vehicle division for misrepresentations made to
                          the purchaser.
                          b. Warranty. If a vehicle is offered with an express warranty, the box next to the heading
                          “Warranty” must be checked and that section of the Guide must be completed, including:
                          1. What percentage of parts and labor costs does the warranty cover?
                          2. What is the deductible, if any?
                          3. What systems are covered? For how long?
                          4. What manufacturer’s warranty still applies, if any? If the dealer and the consumer
                          negotiate changes in the warranty, the changes must be written o
                          I dont think you are reading that correctly.
                          "If I asked people what they wanted, they would have said faster horses." - Henry Ford

                          Comment


                          • #14
                            There's no way to prove that that tint was on the car when it was sold by the dealer.

                            OP, they really don't have an obligation here. For all they know, you went out the same day they sold it and had dark tint applied. Ask them nicely and they may do something for you, but IMO you're not getting "shafted."
                            When the government pays, the government controls.

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                            • #15
                              Originally posted by talisman View Post
                              But it did have it when he bought it. I wouldn't want to pay $150 to retint it either. What I'm going to have to spend to get a car up to where I like it figures in to what I'm going to offer on it. If it didn't have that option when he bought it he might have offered less, or even bought another similarly priced car with it already installed. I've made plenty of buying decisions based off what kind of aftermarket parts were on a car, and this is no different.
                              This is right on the money. I was looking at several cars when I bought this one. There another one that was what I was looking for also. Only difference was this one had exhaust and tint already done. Those were the two mods I really wanted so it seemed like the perfect car. Hid it not had the tint; I may have been swayed to get the other car.
                              I purchased the car, with an extended warranty, and financed it. Had I bought a cash car from the back lot I'd be acting differently, but for the money I spent, I want the car I paid for.

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