Lenovo was having some insane sales this week on their outlet, I was going to order an XPS 12 or XPS 18 because I have $650+ in gift cards for dell, but their system prices were really good. I ordered:
y500
3rd gen i7
1tb hd
8gb memory/16gb ssd
1gb 650m
1080p
for $480+tax
It was supposed to ship the 19th. I talked to customer service last week and they said they were crazy busy and it would ship tuesday. I logged in to check my order today, and saw that the price was now $0.00. I knew they cancelled the order, so I called and they told me that "it was out of stock" which is odd because they sell specific systems on their site. I looked on the outlet and there were 10+ systems with the same configuration for ~$800. The lady on the phone said she doesn't know how anything works and I need to call someone else?
So, long story short, they cancelled my order a week after it was supposed to ship and they didn't bother letting me know it was cancelled. Sold my Zenbook, and I'm going out of town this weekend without a laptop.
Enjoy the rant, fuck lenovo.
y500
3rd gen i7
1tb hd
8gb memory/16gb ssd
1gb 650m
1080p
for $480+tax
It was supposed to ship the 19th. I talked to customer service last week and they said they were crazy busy and it would ship tuesday. I logged in to check my order today, and saw that the price was now $0.00. I knew they cancelled the order, so I called and they told me that "it was out of stock" which is odd because they sell specific systems on their site. I looked on the outlet and there were 10+ systems with the same configuration for ~$800. The lady on the phone said she doesn't know how anything works and I need to call someone else?
So, long story short, they cancelled my order a week after it was supposed to ship and they didn't bother letting me know it was cancelled. Sold my Zenbook, and I'm going out of town this weekend without a laptop.
Enjoy the rant, fuck lenovo.
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