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This is just a rant and a warning to stay away from Sanchez Auto Body & Parts in Grand Prairie. I have been dealing with these guys for a few years now and I have never once had an issue until now. I called them on Tuesday looking for a Saturn L300 engine, which they had in stock, tested with 65K miles for $1000. It was a bit more than a few yards around dallas, but I know these people, so I went with them.
I had some shit to do in Grand Prairie, so I went over there, paid in full with cash and they said it would be ready in a few hours. I ran my errands and three hours later I got a call saying that their mechanic sliced himself up badly and had to go to the hospital and they asked if I could pick it up the motor on Wednesday. I said fine, not a problem. It's a 60 mile drive for me, but shit happens and I can understand that.
I called on Wednesday morning and they said it would be ready after 3PM. Called at 2:30 and he only had one guy pulling stuff and it would be ready by 5PM. Called at 4:30 and his only mechanic had heat exhaustion and had to go home. He apologized and said it would be ready today.
Called this morning and it was supposed to be ready by by 4PM. Called at 3:30 and what a shock, it's not going to be ready till tomorrow morning. I snapped, chewed him out, so he apologized again and said he would light a fire under his mechanic and try to get it done by 5PM. Called at 4:30 and it's definitely in the morning. He claims that he is going to have it shut down so they can catch up and should be open after 10AM.
That motor is NOT that hard to pull, any monkey should be able to do it in 3 hours. Starting to feel like they have my money, so I can go fuck myself. I am going in the morning, I am not even going to call these assholes and if that engine isn't there, they had better damned well have my money waiting on the table.
TL;DR Version:
They took my money, 3 days worth of excuses and I still don't have my motor. Stay away from Sanchez.
I had some shit to do in Grand Prairie, so I went over there, paid in full with cash and they said it would be ready in a few hours. I ran my errands and three hours later I got a call saying that their mechanic sliced himself up badly and had to go to the hospital and they asked if I could pick it up the motor on Wednesday. I said fine, not a problem. It's a 60 mile drive for me, but shit happens and I can understand that.
I called on Wednesday morning and they said it would be ready after 3PM. Called at 2:30 and he only had one guy pulling stuff and it would be ready by 5PM. Called at 4:30 and his only mechanic had heat exhaustion and had to go home. He apologized and said it would be ready today.
Called this morning and it was supposed to be ready by by 4PM. Called at 3:30 and what a shock, it's not going to be ready till tomorrow morning. I snapped, chewed him out, so he apologized again and said he would light a fire under his mechanic and try to get it done by 5PM. Called at 4:30 and it's definitely in the morning. He claims that he is going to have it shut down so they can catch up and should be open after 10AM.
That motor is NOT that hard to pull, any monkey should be able to do it in 3 hours. Starting to feel like they have my money, so I can go fuck myself. I am going in the morning, I am not even going to call these assholes and if that engine isn't there, they had better damned well have my money waiting on the table.
TL;DR Version:
They took my money, 3 days worth of excuses and I still don't have my motor. Stay away from Sanchez.
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