There was a incident involving my daughter at daycare today. After asking what happened it became clear that my daughter was unaccounted for for some time this morning.
I asked the director for an explanation and when I didn't get one it turned to her shifting blame. I had enough and politely and calmly explained to her in front of her employee that I would be filing a complaint.
Her response was, something along the lines of oh really, I'll just tell them you brought her to daycare like that (injury around eye). This is the daycare's owner. I tell her that is fine but I have a documented track record of my daughter being injured at her facility, recordings of her employees lying to me, and that I would not participate in a he/she said arguement.
I then told her that I take care to record my interactions with her. She doesn't like this one bit and tells me to leave the property and that I am not allowed back. I think its total bs. She is clearly pissed that I am filing a complaint. And should she try to be creative with the truth I have an audio recording of the event.
I understand that childeren are children and bumps and bruises occur. I also know that my daughters teacher said she was not in the large area where the kids eat breakfast before going their classrooms. She told me her eye was like that when she went to class after 8:30am. I dropped her off before 7:30 this morning.
The director tried to cover this up by saying she was in the area where they are eating breakfast while the rest of the her classmates went to class with their teacher. While this could have satisfied my worries about my daughter being unaccounted for, my ex also went to the daycare this am. She told me she was there after 8am and went to her classroom and to the area they have breakfast in. She was told our daughter was not there today.
My daughter says a schooler was hugging her head really tight and nobody saw it happen. She said the boy had black hair and black skin. There are several boys that fit that description. I'm very pissed and even my ex is upset. I still have to pick up my daugter from there at 4:30 so I'm a bit concerned. Sorry for the long read.
I asked the director for an explanation and when I didn't get one it turned to her shifting blame. I had enough and politely and calmly explained to her in front of her employee that I would be filing a complaint.
Her response was, something along the lines of oh really, I'll just tell them you brought her to daycare like that (injury around eye). This is the daycare's owner. I tell her that is fine but I have a documented track record of my daughter being injured at her facility, recordings of her employees lying to me, and that I would not participate in a he/she said arguement.
I then told her that I take care to record my interactions with her. She doesn't like this one bit and tells me to leave the property and that I am not allowed back. I think its total bs. She is clearly pissed that I am filing a complaint. And should she try to be creative with the truth I have an audio recording of the event.
I understand that childeren are children and bumps and bruises occur. I also know that my daughters teacher said she was not in the large area where the kids eat breakfast before going their classrooms. She told me her eye was like that when she went to class after 8:30am. I dropped her off before 7:30 this morning.
The director tried to cover this up by saying she was in the area where they are eating breakfast while the rest of the her classmates went to class with their teacher. While this could have satisfied my worries about my daughter being unaccounted for, my ex also went to the daycare this am. She told me she was there after 8am and went to her classroom and to the area they have breakfast in. She was told our daughter was not there today.
My daughter says a schooler was hugging her head really tight and nobody saw it happen. She said the boy had black hair and black skin. There are several boys that fit that description. I'm very pissed and even my ex is upset. I still have to pick up my daugter from there at 4:30 so I'm a bit concerned. Sorry for the long read.
Comment