One of the worst customer service experiences i have ever heard of.

[Jimbo]

That interview makes him seem like even more of an idiot.

[KBScobravert]

Did that go the way you thought it would? Nope, didn't think so.

[Binky]

That was awesome!!!! I AM NOW A LOYAL FAN OF PENNY ARCADE..... who are they again?

https://Www.penny-arcade.com

Gamer centric webcomic. gabe is the one on the left (he draws) tycho on the right, writes the strips.

[Geor!]

That interview makes him seem like even more of an idiot.

And not sorry in the least bit, aside from being out of work. LMAO at the mention of attorneys and possible litigation.

[Randy]

Www.penny-arcade.com

Gamer centric webcomic. gabe is the one on the left (he draws) tycho on the right, writes the strips.

Dont understand half of the nerdy game garble but some are funny. It's pretty cool.

[scootro]

gay!

[Jimbo]

And not sorry in the least bit, aside from being out of work. LMAO at the mention of attorneys and possible litigation.

You don't know who he is, he has connections.
I run into big mouth motherfuckers like him all the time in sales. These dudes can be eating out of a trashcan and spin you a story about their multimillon dollar international clients.

[teal93derp]

I like how he wants to sue because he got caught being a jackass to the wrong person. Also like his statement that "you can't judge a person on what they write" that's hilarious.

[Forever_frost]

Wow. This is how you do NOT do business. Love the "unless you're his boyfriend you should side with the business not the customer." WTF?

[BLAKE]

This is the most spectacular example of shitty customer service comeuppance I have ever seen. So good, my first reaction is that it's too good to be true. If it's real, it just made my day.

[Roscoe]

That is nothing short of awesome....

[ThreeFingerPete]

This is the most spectacular example of shitty customer service comeuppance I have ever seen. So good, my first reaction is that it's too good to be true. If it's real, it just made my day.

Try dealing with D.M. Bullard. Maker of custom holsters for handguns.

http://www.dfwmustangs.net/forums/showpost.php?p=502548&postcount=1

[TexasT]

Try dealing with D.M. Bullard. Maker of custom holsters for handguns.
http://www.dfwmustangs.net/forums/sh...48&postcount=1

Salesmen, what a joke. Sound like that guy needs to look into selling used cars. He has a line of bs miles long.

[Treasure Chest]

I read the entire transcript. One thing I've learned from customer service is that 'I'm sorry' goes a long way. All he had to say was 'I sincerely apologize for the inconvenience. Due to circumstances beyond our control, I cannot guarantee delivery by Christmas. I completely understand your frustration and we appreciate your loyalty. While I don't have the authority to credit your existing order, in an attempt to right the situation, please accept this $10 gift code that can be used in conjunction with your existing $10 coupon code on your next order.'
You still have a customer who is unsatisfied with the way the transaction went down, but they appreciate the effort and will return to spend more money.

He's a PR guy. He should've known better than to get into a pissing contest with a customer, especially in written form! ...and all three of them need to learn the proper treatment of 'your' and 'you're.'

[32vfromhell]

Update:

Now Paul is trying to extort his old company:


The saga of PR failure from Paul Christoforo, the now former PR man for N-Control, is not over. After his verbal abuse of a customer led to some good old fashioned Internet justice, N-Control’s new PR guy has let slip some details of how Christoforo is conducting himself and attempting to extort money from N-Control.

According to new PR rep Moisés Chiullan, Christoforo has been claiming via email that his tantrum was the best thing that ever happened to the delayed Avenger Controller. He says the attention will make the company a success, and he wants compensation. Chiullan claims that Christoforo has been holding various email and social media accounts for N-Control hostage in an effort to get a favorable contract drawn up.

Christoforo reportedly wants an upfront bonus, and ongoing compensation for the foreseeable future. N-Control is not backing down, and is evaluating its options for dealing with Christoforo. The new representative has clarified that the Avenger Controller website is not under Christoforo’s control, so mail sent there should be answered properly.