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My GF and I are in the final stages of building a house. There was a difference of about 4 months between the closing of her existing house sale and the closing of the new house we are building. We originally figured we would have to move her from her existing house to an Apt. for about 3-4 months and then move to the new house once finished and closed on.
On a Sunday in Sept. we went to a local Apt. community in Burleson and was told that they had 3 apts that fit her needs, she was told to fill out an application and she would need to write a check for $100 for "mgmt fee/application fee/ document fee" (whatever you want to call it, and another $295 for a security deposit. She filled out the app, wrote the checks and 20 minutes later the part time girl that was working there said she was approved, but she would have to come back on Monday or Tuesday and get with the apt. Manager to get the keys and finish anything else up.
Then comes Monday (the following day) and we somehow managed to hammer out a deal with the buyer of her house to re-lease it back from him until the new house is finished. ...BOOM we don't need the apt. so she called first thing on Tuesday to talk to the Manager to tell explain she doesn't need the apt. She calls my GF back after lunch later on that day..."oh no problem, but the $100 you have to forfit due to the background and credit check we had to run"...OK, no biggie. Well fast forward to this last Saturday and we get a letter in the mail from the mgmt company of the apts stating that we forfited the $295 deposit as well, because in their mind "they took the apt off the market for that period" ...despite the fact that we are talking 36 business hours, they think they are going to keep her $295 for noththing rendered. She never even took the keys to the apt.
Anyone know if this is something that might be regulated by the "fair housing act", the TAA or something that the BBB might be able to help with?
I had it out today on the phone with a VP at their mgmt company and she ended up hanging up on me, because she knew I wasn't accepting their BS answer.
TIA
David
On a Sunday in Sept. we went to a local Apt. community in Burleson and was told that they had 3 apts that fit her needs, she was told to fill out an application and she would need to write a check for $100 for "mgmt fee/application fee/ document fee" (whatever you want to call it, and another $295 for a security deposit. She filled out the app, wrote the checks and 20 minutes later the part time girl that was working there said she was approved, but she would have to come back on Monday or Tuesday and get with the apt. Manager to get the keys and finish anything else up.
Then comes Monday (the following day) and we somehow managed to hammer out a deal with the buyer of her house to re-lease it back from him until the new house is finished. ...BOOM we don't need the apt. so she called first thing on Tuesday to talk to the Manager to tell explain she doesn't need the apt. She calls my GF back after lunch later on that day..."oh no problem, but the $100 you have to forfit due to the background and credit check we had to run"...OK, no biggie. Well fast forward to this last Saturday and we get a letter in the mail from the mgmt company of the apts stating that we forfited the $295 deposit as well, because in their mind "they took the apt off the market for that period" ...despite the fact that we are talking 36 business hours, they think they are going to keep her $295 for noththing rendered. She never even took the keys to the apt.
Anyone know if this is something that might be regulated by the "fair housing act", the TAA or something that the BBB might be able to help with?
I had it out today on the phone with a VP at their mgmt company and she ended up hanging up on me, because she knew I wasn't accepting their BS answer.
TIA
David
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