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I'm surprised Ford actually droped that much!
In recent years, Ford has been a model of American reliability. The brand ranked 10th in our predicted-reliability ranking last year and competed well with Japanese makes. This year, however, the Ford brand has slipped 10 spots, to 20th out of 28 makes. That was the biggest drop for any major nameplate, according to Consumer Reports' 2011 Annual Auto Survey, which is based on subscribers' experiences with 1.3 million vehicles.
What changed? Three new or redesigned models — the Explorer, Fiesta, and Focus — had below-average reliability in their first year. We have often found that new or revamped models have more problems in their first year than in subsequent model years. Ford's problems underscore our advice to hold off buying a new car in its first year.
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Ford's drop can also be attributed to problems with new technologies: the new MyFord Touch infotainment system and the new automated-manual transmission used in the Fiesta and Focus.
SYNC sucks!!!
I'm surprised Ford actually droped that much!
In recent years, Ford has been a model of American reliability. The brand ranked 10th in our predicted-reliability ranking last year and competed well with Japanese makes. This year, however, the Ford brand has slipped 10 spots, to 20th out of 28 makes. That was the biggest drop for any major nameplate, according to Consumer Reports' 2011 Annual Auto Survey, which is based on subscribers' experiences with 1.3 million vehicles.
What changed? Three new or redesigned models — the Explorer, Fiesta, and Focus — had below-average reliability in their first year. We have often found that new or revamped models have more problems in their first year than in subsequent model years. Ford's problems underscore our advice to hold off buying a new car in its first year.
...
...
Ford's drop can also be attributed to problems with new technologies: the new MyFord Touch infotainment system and the new automated-manual transmission used in the Fiesta and Focus.
SYNC sucks!!!
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