Netflix Price Increase

[Geor!]

$15.98 a month
$17.98 a month with Blu-ray

Wrong.

It's $7.99 without streaming.

[raider5.0]

Wrong.

It's $7.99 without streaming.

Oops i miss read i thought he said no streaming "cap" not crap.

[Leah]

FYI, for you Redbox people, there is usually a code almost every day for a free redbox rental. You can go to retailmenot.com or just google 'redbox coupon code' and figure out if there is one out there. Just a heads up.

i did the netflix streaming trial about a year or so ago, and i didn't see anything worth paying for.

FWIW, they have added a shit ton to their streaming selection. No, they don't have the newest movies, but if you are into catching up or wanting to start a TV show that's already been going for a while, it's a great place to get caught up. For $7.99/month, it's worth it to us to keep the streaming. They have a bunch of kids shows and stand up (which is mostly what we watch-other than the TV shows).

Well to be an even bigger annoyance, they just raised their rates not even a year ago.

Yeah-that is kind of what is rubbing me the wrong way. Makes me wonder how often are they going to do this.

Fuck that! And fuck that old bag Mary who used to be my district leader!! Fucking gash.

LMAO. Bitter, party of 1 please?

Oops i miss read i thought he said no streaming "cap" not crap.

Don't feel bad, I read it the same way...


Looks like Netflix issued a statement...I like how they absolutely deny that they are removing negative comments.

UPDATE: Steve Swasey, vice president of corporate communications for Netflix, got back to us this afternoon and responded to our questions.
He said the timing of the price change was "appropriate" and that "$6 more is a remarkable value, a latte or two every month. For most folks it’s absorbable," adding Netflix was "sympathetic to those in terrible financial straits."
But, he said, the reaction was "expected." "We anticipated some folks were not going be happy with the change. It didn’t surprise us."
Swasey said, "30,000 or so is a sub set of 23 million subscribers. They're not speaking for the majority. But, their opinion is important and we value them."
(We hope Swasey has invested in a flak jacket.)
For Netflix, he said, the separation of the plans was a consumer-focused decision that "provides a simpler, easier Netflix experience. Some people don't want streaming, some only want DVDs." He also said Netflix would be devoting more resources to DVDs, while also adding that Netflix's future expansions, such as Latin America, would be streaming only.
Streaming titles numbered about 20,000 a year ago, he said, and while he wouldn't reveal how much they've added, he did say it was "more than you can watch in a lifetime."
No word on how many cancellations will come, or have come, out of this, but Swasey suggested the company would provide that information when it releases its next earnings report on July 25.
"We would like those members to stay with Netflix, but the reality is people will leave. We'll make it up over time and the service will continue to grow. I don't want to sugarcoat this. We do expect a certain amount of people to leave the service," Swasey said. Besides, "Netflix members already go to Redbox, order cable, go to theater and Amazon."
He said everyone should have received emails about the changes, so they are looking into what happened with that. As for customer service being down yesterday, he attributed that to the extremely high call volume that overwhelmed their 800 or so reps. And as to accusations of deleting Facebook or other online comments? He says that isn't happening.

http://technolog.msnbc.msn.com/_news/2011/07/13/7074704-outrage-over-netflix-rate-hike-continues?GT1=43001

[Machx2]

FYI, for you Redbox people, there is usually a code almost every day for a free redbox rental. You can go to retailmenot.com or just google 'redbox coupon code' and figure out if there is one out there. Just a heads up.

FWIW, they have added a shit ton to their streaming selection. No, they don't have the newest movies, but if you are into catching up or wanting to start a TV show that's already been going for a while, it's a great place to get caught up. For $7.99/month, it's worth it to us to keep the streaming. They have a bunch of kids shows and stand up (which is mostly what we watch-other than the TV shows).

Yeah-that is kind of what is rubbing me the wrong way. Makes me wonder how often are they going to do this.

LMAO. Bitter, party of 1 please?

Don't feel bad, I read it the same way...


Looks like Netflix issued a statement...I like how they absolutely deny that they are removing negative comments.

UPDATE: Steve Swasey, vice president of corporate communications for Netflix, got back to us this afternoon and responded to our questions.
He said the timing of the price change was "appropriate" and that "$6 more is a remarkable value, a latte or two every month. For most folks it’s absorbable," adding Netflix was "sympathetic to those in terrible financial straits."
But, he said, the reaction was "expected." "We anticipated some folks were not going be happy with the change. It didn’t surprise us."
Swasey said, "30,000 or so is a sub set of 23 million subscribers. They're not speaking for the majority. But, their opinion is important and we value them."
(We hope Swasey has invested in a flak jacket.)
For Netflix, he said, the separation of the plans was a consumer-focused decision that "provides a simpler, easier Netflix experience. Some people don't want streaming, some only want DVDs." He also said Netflix would be devoting more resources to DVDs, while also adding that Netflix's future expansions, such as Latin America, would be streaming only.
Streaming titles numbered about 20,000 a year ago, he said, and while he wouldn't reveal how much they've added, he did say it was "more than you can watch in a lifetime."
No word on how many cancellations will come, or have come, out of this, but Swasey suggested the company would provide that information when it releases its next earnings report on July 25.
"We would like those members to stay with Netflix, but the reality is people will leave. We'll make it up over time and the service will continue to grow. I don't want to sugarcoat this. We do expect a certain amount of people to leave the service," Swasey said. Besides, "Netflix members already go to Redbox, order cable, go to theater and Amazon."
He said everyone should have received emails about the changes, so they are looking into what happened with that. As for customer service being down yesterday, he attributed that to the extremely high call volume that overwhelmed their 800 or so reps. And as to accusations of deleting Facebook or other online comments? He says that isn't happening.
http://technolog.msnbc.msn.com/_news...nues?GT1=43001

Those statements alone from him will have me telling my family members they need to cancel. He could care less.

[Machx2]

Swasey said, "30,000 or so is a sub set of 23 million subscribers. They're not speaking for the majority. But, their opinion is important and we value them."

Also I want to point out how stupid this guy is. He is comparing the amount of people that were complaining on facebook (now at about 50,000). So why not compare it with the amount of people that follow them on facebook? ( which is about 1,500,000) Then you have people like 2 of my brothers and mom who have netflix and don't follow them. They are canceling as well. Just throwing that out there.

[Ratt]

Also I want to point out how stupid this guy is. He is comparing the amount of people that were complaining on facebook (now at about 50,000). So why not compare it with the amount of people that follow them on facebook? ( which is about 1,500,000) Then you have people like 2 of my brothers and mom who have netflix and don't follow them. They are canceling as well. Just throwing that out there.

They've grossly underestimated the amount of customers theyre going to lose.

[yellowstang]

They've grossly underestimated the amount of customers theyre going to lose.

I can't wauit to see the next qtr report, wonder how Wall Street will react then? So far, they have gained, but I really think after the customer loss numbers are released, they may drop.

[slow99]

I can't wauit to see the next qtr report, wonder how Wall Street will react then? So far, they have gained, but I really think after the customer loss numbers are released, they may drop.

7/25/11 at 1:05 pm Pacific... just dial in and ask them.

[Leah]

Also I want to point out how stupid this guy is. He is comparing the amount of people that were complaining on facebook (now at about 50,000). So why not compare it with the amount of people that follow them on facebook? ( which is about 1,500,000) Then you have people like 2 of my brothers and mom who have netflix and don't follow them. They are canceling as well. Just throwing that out there.

That's what I was thinking. I don't 'like' them on facebook so they don't have my opinion. I lowered our subscription which will be a loss to them, but I didn't post on there. He's a complete ass for acting like the minority doesn't really matter.

[slow99]

80-20 Pareto Principle

[scootro]

[Aceman85turbo]

yah i canceled this month

[YALE]

Lolz.

[Ratt]

They should have sent out a feeler email like they did when they were going to separate just streaming as it's own option the first time. It said something like, we were researching how many people would do streaming only for just 7.99 a month, would you be interested? I sent them an email back that said no, your streaming selection is terrible.

[Sgt Beavis]

Looks like Netflix issued a statement...I like how they absolutely deny that they are removing negative comments.

UPDATE: Steve Swasey, vice president of corporate communications for Netflix, got back to us this afternoon and responded to our questions.
He said the timing of the price change was "appropriate" and that "$6 more is a remarkable value, a latte or two every month. For most folks it’s absorbable," adding Netflix was "sympathetic to those in terrible financial straits."
But, he said, the reaction was "expected." "We anticipated some folks were not going be happy with the change. It didn’t surprise us."
Swasey said, "30,000 or so is a sub set of 23 million subscribers. They're not speaking for the majority. But, their opinion is important and we value them."
(We hope Swasey has invested in a flak jacket.)
For Netflix, he said, the separation of the plans was a consumer-focused decision that "provides a simpler, easier Netflix experience. Some people don't want streaming, some only want DVDs." He also said Netflix would be devoting more resources to DVDs, while also adding that Netflix's future expansions, such as Latin America, would be streaming only.
Streaming titles numbered about 20,000 a year ago, he said, and while he wouldn't reveal how much they've added, he did say it was "more than you can watch in a lifetime."
No word on how many cancellations will come, or have come, out of this, but Swasey suggested the company would provide that information when it releases its next earnings report on July 25.
"We would like those members to stay with Netflix, but the reality is people will leave. We'll make it up over time and the service will continue to grow. I don't want to sugarcoat this. We do expect a certain amount of people to leave the service," Swasey said. Besides, "Netflix members already go to Redbox, order cable, go to theater and Amazon."
He said everyone should have received emails about the changes, so they are looking into what happened with that. As for customer service being down yesterday, he attributed that to the extremely high call volume that overwhelmed their 800 or so reps. And as to accusations of deleting Facebook or other online comments? He says that isn't happening.
http://technolog.msnbc.msn.com/_news...nues?GT1=43001

If they have 30000 VOCAL critics, then they are in trouble. The silent critics are just going to leave.

I've said my piece, I'm done. I'll give Redbox a shot during my next trip to Wally World.