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cold steel knives customer service

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  • cold steel knives customer service

    bought a 4" Ti-lite around 4-5 years ago. pocket clip broke today. called their customer service so that i could buy a new clip and they refused to take my card and insited on giving me a new clip for free and dropped it in the mail today! I was very impressed to say the least and wanted to give them a quick shouout on here since i know you all buy knives.

  • #2
    Good to hear!
    ZOMBIE REAGAN FOR PRESIDENT 2016!!! heh

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    • #3
      I like cold steel knives. Especially their fixed blade knives. Good to hear on the positive customer service experience!
      "Laws that forbid the carrying of arms...disarm only those who are neither inclined nor determined to commit crimes...Such laws make things worse for the assaulted and better for the assailants; they serve rather to encourage than to prevent homicides, for an unarmed man may be attacked with greater confidence than an armed man." - Thomas Jefferson, 1776

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      • #4
        I love my Recon 1. I had used the shit outta it then it got stollen by a vendor. I found out who and got it back few months later. That's really good to know cold steel has good CS.

        For those of you who know me. Know I'm a diehard BenchMade junkie.
        Last year brother and his wild kids came to visit. And those lil fuckers got into my knife drawer And totally fucked all up, they used a needle nose to break off all the pocket clips. And ruined the edges by chopping wood with them.

        So I call BenchMade and told me what happened. and that I was going to send in several knives in for major work. Two weeks later I was expecting an invoice to pay Nope. They reconditioned all the knives like new free.

        Also had good experience with SOG CS.
        sigpic🐄🐄🐄🐄🐄🐄🐄🐄🐄🐄🐄🐄🐄🐄🐄🐄🐄🐄🐄🐄🐄🐄

        Without my gun hobby. I would cut off my own dick and let the rats eat it...
        🐄🐄🐄🐄🐄🐄🐄🐄🐄🐄🐄🐄🐄🐄🐄🐄🐄🐄🐄🐄🐄🐄🐄

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