KB MFG & Desingn AR Parts and kits

[cad424]

Is anyone familiar with them? I'm looking for some insight into the quality of their kits.

http://www.kb-mfg.com/

[Stephen]

Is anyone familiar with them? I'm looking for some insight into the quality of their kits.

http://www.kb-mfg.com/

http://www.dfwmustangs.net/forums/showthread.php?t=4126

not a lot of info here

[cad424]

I saw them set up at the last Market Hall show. Their stuff looked to be of good quality of me but I'm hardly an expert. Their prices are really great.

[a_stranger83]

I ordered an AR kit from KB-mfg.com on 3/23/2012. This is my experience with KB-mfg.
3/23/2012 - I placed my order on KB-mfg.
3/23/2012 - I received and email conformation that also stated that they would contact me with the actual shipping cost once the order was placed.
5/17/2012 - KB-mfg charged my credit card the full amount of the order plus what I suspect was a shipping charge ($19.00). They never emailed me the shipping amount!
6/1/2012 - I asked by email when it would ship.
6/5/2012 - KB-mfg replied, saying that it was scheduled to ship by the end of the week.
6/13/2012 - I received most of my order. It was MISSING two parts (buffer spring and safety/fire selector).
6/13/2012 - I sent them an email letting them know that I had received the kit but it was missing the two parts. I asked them to ship the missing parts.
No reply from KB-mfg.
6/19/2012 - After calling several times (903-476-5836) without any answers, I sent another email again asking them to ship me the missing parts.
6/20/2012 - KB-mfg replied, that they had moved and the phone was not working. They gave me a personal phone number (XXX-XXX-XXXX), and said they would ship the parts right away.
7/5/2012 - I sent them an email asking if they had shipped the parts and if they would give me a tracking number.
No reply from KB-mfg.
7/9/2012 - Again, I sent them an email asking if they had shipped the parts and if they would give me a tracking number.
7/10/2012 - KB-mfg replied, that they had shipped it USPS the day after I first emailed them. That would have been on 6/14/2012 if it had really happened. They also said that they would ship it again UPS or USPS with delivery confirmation that same day (7/10/2012).
7/16/2012 - I emailed them stating that I still did not get the parts and I asked if they had a tracking number.
No reply from KB-mfg.
7/18/2012 (before normal business hours)- Again, I emailed them stating that I still did not get the parts and I asked if they had a tracking number.
No reply from KB-mfg.
7/18/2012 (after normal business hours) - Again, I emailed them stating that I still did not get the parts and I asked if they had a tracking number.
No reply from KB-mfg.
7/22/2012 - I found the owners name (Brian Stout) and email (bls@kb-mfg.com) online from a forum (http://www.ar15armory.com/forums/Exp...B-t119269.html) where a person was having similar problems! I emailed sales and the owner stating that I was frustrated, and I asked Brian to personally respond to my email, ship the missing parts, and provide a tracking number.
No reply from KB-mfg (sales) or from the owner (Brian).
Date Unknown (between 7/22 & 7/31) - I called the new phone number (903-328-6045) on the KB-mfg website and the personal number provide on 6/20/2012 email. I left a voicemail on both phones.
Date Unknown (between 7/22 & 7/31) - A lady named Kat returned my call and said that they would ship the parts that very same day!!!!
7/31/2012 - I finally received the missing parts USPS.
8/1/2012 - I sent them an email letting them know that I had finally received the missing parts.
No reply from KB-mfg. No reply was expected!

[soap]

I ordered an AR kit from KB-mfg.com on 3/23/2012. This is my experience with KB-mfg.
3/23/2012 - I placed my order on KB-mfg.
3/23/2012 - I received and email conformation that also stated that they would contact me with the actual shipping cost once the order was placed.
5/17/2012 - KB-mfg charged my credit card the full amount of the order plus what I suspect was a shipping charge ($19.00). They never emailed me the shipping amount!
6/1/2012 - I asked by email when it would ship.
6/5/2012 - KB-mfg replied, saying that it was scheduled to ship by the end of the week.
6/13/2012 - I received most of my order. It was MISSING two parts (buffer spring and safety/fire selector).
6/13/2012 - I sent them an email letting them know that I had received the kit but it was missing the two parts. I asked them to ship the missing parts.
No reply from KB-mfg.
6/19/2012 - After calling several times (903-476-5836) without any answers, I sent another email again asking them to ship me the missing parts.
6/20/2012 - KB-mfg replied, that they had moved and the phone was not working. They gave me a personal phone number (XXX-XXX-XXXX), and said they would ship the parts right away.
7/5/2012 - I sent them an email asking if they had shipped the parts and if they would give me a tracking number.
No reply from KB-mfg.
7/9/2012 - Again, I sent them an email asking if they had shipped the parts and if they would give me a tracking number.
7/10/2012 - KB-mfg replied, that they had shipped it USPS the day after I first emailed them. That would have been on 6/14/2012 if it had really happened. They also said that they would ship it again UPS or USPS with delivery confirmation that same day (7/10/2012).
7/16/2012 - I emailed them stating that I still did not get the parts and I asked if they had a tracking number.
No reply from KB-mfg.
7/18/2012 (before normal business hours)- Again, I emailed them stating that I still did not get the parts and I asked if they had a tracking number.
No reply from KB-mfg.
7/18/2012 (after normal business hours) - Again, I emailed them stating that I still did not get the parts and I asked if they had a tracking number.
No reply from KB-mfg.
7/22/2012 - I found the owners name (Brian Stout) and email (bls@kb-mfg.com) online from a forum (http://www.ar15armory.com/forums/Exp...B-t119269.html) where a person was having similar problems! I emailed sales and the owner stating that I was frustrated, and I asked Brian to personally respond to my email, ship the missing parts, and provide a tracking number.
No reply from KB-mfg (sales) or from the owner (Brian).
Date Unknown (between 7/22 & 7/31) - I called the new phone number (903-328-6045) on the KB-mfg website and the personal number provide on 6/20/2012 email. I left a voicemail on both phones.
Date Unknown (between 7/22 & 7/31) - A lady named Kat returned my call and said that they would ship the parts that very same day!!!!
7/31/2012 - I finally received the missing parts USPS.
8/1/2012 - I sent them an email letting them know that I had finally received the missing parts.
No reply from KB-mfg. No reply was expected!

Zzz... post cow pictures or GTFO