Just wanted to share that once I got the riser, I broke off the bolt that mounts the riser to the rail (probably a mix of over torquing and transporting the whole assembly in a soft case). I emailed Primary Arms to see if they sold the mounting hardware seperately and this is what I got back within 24 hours:
Hi Daniel,
Sorry for the trouble with the riser. I couldn't find the order record for the thumbscrew riser but I did find your account so I have a replacement riser headed out tomorrow. You can dispose of the broken riser as we do not need it back.
Thanks,
Brett
No questions asked, and I got a shipping notification today, less than 24 hours after his response.
Hi Daniel,
Sorry for the trouble with the riser. I couldn't find the order record for the thumbscrew riser but I did find your account so I have a replacement riser headed out tomorrow. You can dispose of the broken riser as we do not need it back.
Thanks,
Brett
No questions asked, and I got a shipping notification today, less than 24 hours after his response.
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