Anyone good with OS repair?

[Venix]

I was downloading iTunes two days ago in order to access lectures on iTunes U for class, and my computer blue screened and then eventually restarted. Upon restart, I was presented with a black background and my mouse cursor. Nothing is accessible including ctrl+alt+delete or any other function.

I found an iso image online and created a usb repair disk and am able to get the machine to function in the repair tool; however, I cannot repair anything because of the following error:

the system cannot find the file specified 0x80070002

I have googled the crap out of this and looked at every solution online, but none of them seem to apply or work. When looking in the directory, there is not a 4th user profile where one should be (as in the only user profile that is not for networking). I have no idea how I would add this profile if I needed to as I am functioning with minimal tools. Much of what needs to be done will likely have to be done in the command prompt, and my experience with that tool is limited.

I appreciate any help, and if anyone lives in Dallas or close to and would like to meet up to take a look I can buy you lunch or we can discuss another form of payment. I do not trust computer repair places as their solution is almost always "reinstall the OS and lose everything."

Thanks in advance!


Edit: For computer specs

Alienware Mx18
8gb ram
2x 500gb hdd in raid
quad core i7 processor
dual nvidia gtx460s

[Unicorn Jeff]

When was the last time you reformatted? Also have you tried a system restore?

[Venix]

Some added info: (These are in the order in which they show up after restart)

[Venix]

When was the last time you reformatted? Also have you tried a system restore?

Cant system restore because of that missing file.

[Tx Redneck]

Being a raid setup, it's gonna be difficult to fix. Are you certain one of the drives didn't fail?

[Venix]

Being a raid setup, it's gonna be difficult to fix. Are you certain one of the drives didn't fail?

No, as I have very few options to check. From what I can tell, all of the data is still on the drives, but I would likely have to remove the hdds to check them and use another computer to confirm (though I am out of computers now as my desktop just died 2 weeks ago).

[Tx Redneck]

Chances are it has a hdd test in the bios, at least every Dell product I've worked on did. Check there and see if it does.

[Venix]

Running the 30min ram test now as well, but everything came back clear.

[Unicorn Jeff]

Have you put the OS cd in and tried to repair it that way yet?

[Venix]

Have you put the OS cd in and tried to repair it that way yet?

Machine never came with a cd as no new pcs do anymore. Even my 2 month old ultrabook didnt come with anything.


Edit:

Everything passed in the advanced hardware test.

[LS1Goat]

Machine never came with a cd as no new pcs do anymore. Even my 2 month old ultrabook didnt come with anything.

Yes, but they do come with a OS recovery image. Have you tried that the option?

[Tx Redneck]

I'm willing to bet you're gonna have to recover the data and rebuild the array.

[Venix]

Yes, but they do come with a OS recovery image. Have you tried that the option?

Without access to the OS, I cannot use anything on the PC.

[Venix]

Well now I have acquired a screen which is asking for the installation disk. Since I have no disk, and dell wants $278 to talk to me, I guess i am screwed.

[Unicorn Jeff]

Well now I have acquired a screen which is asking for the installation disk. Since I have no disk, and dell wants $278 to talk to me, I guess i am screwed.

You do know you can burn your OS disk?

What OS are you running?