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  • Log in account disappeaared

    My mother in-law has 2 user accounts on a Win 7 box. All of a sudden her account is gone. She can still see her documents and all. Any thoughts would be appreciated.

  • #2
    Has anyone else has physical access to the computer? Is it in a common or secure area?

    See if they are really gone, check c:\users\
    WRX

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    • #3
      She and the father in-law are the only ones who use it. She is going to check this in a little bit. Also she can not get antivirus to open so she is in safe mode now running a scan.Thanks

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      • #4
        Have her run this and see if her acct shows back up.

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        • #5
          Well she tried that and it did not work. She also tried the c:\user\ and when she opens a dos box it says c:\users\ralph and wont let her type anything. Thanks for the help.

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          • #6
            Also she tried to add an account and it will not let her. Any other ideas would be greatly appreciated.

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