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Ok I may be paraniod or maybe it's just that I don't trust anyone when it comes to money, but let me run this by you guys. I'm getting wood floors installed in my house and I got 3 different estimates. I actually decided to go with the highest bid because the company has been in business over 100 years and they offer a lifetime warranty on the install. Where everyone else only offers a 1 year warranty and you don't know if they will be in business this time next month.
When we drew up the contract I put that the flooring must be installed between Sept. 10 and the 15th. I have vacation that week and it's hard as hell for me to get off so it was a do or die situation. I was up front with the salesman and said if you can't do it then no sweat I'll just go with someone that can. Of course he said oh yeah no problem until I wrote that on the contract. He claimed the owner doesn't like dates on the contract and this and that. Once again I told him if you want my money it's that week or nothing at all. He just said what ever and we did the deal. I paid half up front and put it on my credit card. I told him the reason I was doing this is because if they tried to jerk me around and didn't put the floor in that week I'll have my credit card company reverse the charge.
Some things came up this week and I swaped a week of vacation I had planned in Nov for next week to help out a fellow coworker. I still have Sept 10th thru the 15th off. So I called the company up and just threw it out there that if they had an opening next week lets go ahead and put the floors in. They said they had Mon and Tuesday open and they'd install them next week. The very next day I get a phone call from their scheduling guy and he says his wood guy is running behind on a job this week and he wanted to push my floor back to Tue. and Wed. I said no problem. This evening I get a call from the salesman and he wanted to come to my house asap. He said the owner went nuts when he saw my contract with the dates on it and he wants to rewrite it without any dates. Things that make you go hmmm.
I asked the salesman if they've ordered my floor yet and he claimed everything was already sitting in their warehouse. I told him to save his gas and I'll swing by there tomorrow since I have to drop some paint off for the baseboards so they can prepaint them. I've told this guy several times that I refuse to get burned and my credit card company already said they'd reverse the charge if I ask them. Anyways what would you guys do. Would you give them the benefit of the doubt and beleive they could install the floors as promised and rewrite the contract? I think at the very least I'll ask to see the flooring in the warehouse tomorrow to see if they are being honest about that.
When we drew up the contract I put that the flooring must be installed between Sept. 10 and the 15th. I have vacation that week and it's hard as hell for me to get off so it was a do or die situation. I was up front with the salesman and said if you can't do it then no sweat I'll just go with someone that can. Of course he said oh yeah no problem until I wrote that on the contract. He claimed the owner doesn't like dates on the contract and this and that. Once again I told him if you want my money it's that week or nothing at all. He just said what ever and we did the deal. I paid half up front and put it on my credit card. I told him the reason I was doing this is because if they tried to jerk me around and didn't put the floor in that week I'll have my credit card company reverse the charge.
Some things came up this week and I swaped a week of vacation I had planned in Nov for next week to help out a fellow coworker. I still have Sept 10th thru the 15th off. So I called the company up and just threw it out there that if they had an opening next week lets go ahead and put the floors in. They said they had Mon and Tuesday open and they'd install them next week. The very next day I get a phone call from their scheduling guy and he says his wood guy is running behind on a job this week and he wanted to push my floor back to Tue. and Wed. I said no problem. This evening I get a call from the salesman and he wanted to come to my house asap. He said the owner went nuts when he saw my contract with the dates on it and he wants to rewrite it without any dates. Things that make you go hmmm.
I asked the salesman if they've ordered my floor yet and he claimed everything was already sitting in their warehouse. I told him to save his gas and I'll swing by there tomorrow since I have to drop some paint off for the baseboards so they can prepaint them. I've told this guy several times that I refuse to get burned and my credit card company already said they'd reverse the charge if I ask them. Anyways what would you guys do. Would you give them the benefit of the doubt and beleive they could install the floors as promised and rewrite the contract? I think at the very least I'll ask to see the flooring in the warehouse tomorrow to see if they are being honest about that.
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