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Well, it was just a matter of time but I am finally directly affected as a worker in a hospital. Part of the Obamacare initiative is going to a "value based" Medicare/Medicaid reimbursement. These assholes are basing the amount they will reimburse the hospital for care and services by the patient satisfaction scores. Im not sure who thought this nonsense up but they need a beating.
You cannot go to Walmart and say that you are going to pay 80% of your bill because you didnt like the cashier's attitude. But now the government will to the healthcare industry. Patients receive patient satisfaction surveys after hospital stays by a third party for HCAHAPS statistics. My work is laying down the hammer as well as many other hospitals across the country due to the possible loss of funding. These are surveys you cannot win. You could cure a patient of cancer or bring them back to life and the family will not be satisfied with everything. Patients expect to be pain free after major surgeries. Families are overprotective and often do the surveys for the patients. Simple things as written discharge paperwork will drag down the hospital. You will not EVER leave the hospital without written discharge paperwork though 25-30% of people claim they do not get it. Places like Parkland are going to implode. They are already in trouble, this is going to kill their funding and Im not sure where public hospital services will come from.
Our healthcare industry is on a direct path to the ground. We will all start paying higher healthcare costs to subsidize this crazy idea.
My job has already said next year we wont get raises (which was already cut from 3% to 2%) next year and we will have budget cuts if we dont get our scores up. Not going to happen. This piece of legislation is major motivation for me to get a master's degree and out of the BS.
You cannot go to Walmart and say that you are going to pay 80% of your bill because you didnt like the cashier's attitude. But now the government will to the healthcare industry. Patients receive patient satisfaction surveys after hospital stays by a third party for HCAHAPS statistics. My work is laying down the hammer as well as many other hospitals across the country due to the possible loss of funding. These are surveys you cannot win. You could cure a patient of cancer or bring them back to life and the family will not be satisfied with everything. Patients expect to be pain free after major surgeries. Families are overprotective and often do the surveys for the patients. Simple things as written discharge paperwork will drag down the hospital. You will not EVER leave the hospital without written discharge paperwork though 25-30% of people claim they do not get it. Places like Parkland are going to implode. They are already in trouble, this is going to kill their funding and Im not sure where public hospital services will come from.
Our healthcare industry is on a direct path to the ground. We will all start paying higher healthcare costs to subsidize this crazy idea.
My job has already said next year we wont get raises (which was already cut from 3% to 2%) next year and we will have budget cuts if we dont get our scores up. Not going to happen. This piece of legislation is major motivation for me to get a master's degree and out of the BS.
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